Frequently Asked Questions

We support TON, Polygon, BSC, Ethereum, TRX, Solana, Bitcoin, Arbitrum and Base. Pick the network shown in the deposit screen and send to the address generated for you.

Deposits are credited automatically after the required network confirmations. Most networks confirm within minutes; Bitcoin and Ethereum can take longer during congestion.

Every deposit and purchase carries a 2% gateway fee plus 1% GST. Payments in Asifian Apex (AAX) receive a 1.5% discount instead. Non-INR foreign currencies carry an additional 30% conversion fee.

First confirm the transaction hash on a block explorer and that you used the exact address and network shown. If it is confirmed on-chain but not credited, message official support with the transaction hash.

Products in the physical category ask for your delivery details before payment: full name, phone number, address, city, state and PIN code. On Telegram the bot collects these step by step; on the website a form appears at checkout.

Yes. Your address is saved after your first order, and the Telegram bot offers a one-tap option to reuse it. You can always enter a new address instead.

Alternate phone, area/address line 2, landmark and delivery notes are optional and can be skipped. Name, phone, full address, city, state and PIN are required so the courier can reach you.

Your delivery details go directly to our admin team, who arrange dispatch and update your order status. You can follow the status on the Orders page or in the bot.

Replacement coverage depends on the product and the validity period shown on its listing. Review the product details before ordering — coverage terms are per listing, not store-wide.

Delivered digital goods (accounts, keys, subscriptions) are generally non-returnable once delivered. If the delivered item does not work, contact support with your order ID and a video proof as required by the store terms.

Report the issue to official support with your order ID and an unboxing video. Verified cases are handled with a replacement or refund per the store terms.

Approved refunds are credited to your wallet balance, which you can use for any future purchase or withdraw per the withdrawal rules.

The only official Telegram support account is @cheapest_premiums. Any other account claiming to be our support is unverified — never share your password, OTP or wallet details with anyone.

Send your order ID (or transaction hash for deposits), a short description of the problem, and screenshots or video proof where relevant. This lets the team resolve your case faster.

Support is available in English, Bengali and Hindi.

Signed-in users can track orders on the Orders page of the website or inside the Telegram bot. Guests can contact support with their order ID.

UPI and cards through Razorpay payment links, on-chain crypto across 9 networks, Binance Pay, Telegram Stars, and your wallet balance. Manual UPI and Binance transfers with screenshot proof are also accepted after admin verification.

Every deposit and purchase carries a 2% gateway fee plus 1% GST. Paying with Asifian Apex (AAX) gives a 1.5% discount instead, and INR wallet purchases at checkout carry no extra fee. Payments in other fiat currencies carry an additional 30% conversion fee.

Admins issue redeem codes from time to time. Enter the code on the wallet page and the amount is credited to your balance instantly. Each code can be used once and cannot be exchanged for cash.

Yes. Submit a withdrawal request from the wallet page with your payout details. The team reviews each request and pays out according to the current withdrawal rules and limits.

The Blue Tick marks verified, trusted buyers. It is granted based on your wallet balance, and verified users also unlock daily bonus rewards that sync with Indian Standard Time.

Most products are delivered automatically the moment your payment is verified — login codes and access links appear right on the success screen. If a technical issue occurs, delivery completes within 24–48 hours.

Unique-delivery products hold a stock of individual items and you receive your own item(s) from that stock. Repeated-delivery products share the same access details with every buyer and never run out.

Yes — type any quantity into the quantity box on the product or cart page. Mail accounts can be ordered up to 50 at a time (100 for admins), and every order is capped by the available stock.

Confirmed means payment is verified, Shipped means the item is on its way (physical orders), and Delivered means your details or package have arrived. The Orders page shows all three together.

Yes. Open the order in your history and use the one-tap reorder button to place the same order again, subject to stock availability.

No — guest checkout works with just an email. Signing in unlocks order tracking, wallet balance, referrals, daily bonuses and saved addresses.

Email verification keeps one person from creating many accounts to abuse offers, and lets us recover your account. Purchases on signed-in accounts require a verified email.

Request a code in the bot or on the website — it expires after 30 minutes. The code links your Telegram wallet to the same balance shown on the website, so both stay in sync.

Your referral code is your user ID. Share any product link with ?ref=your code — when a friend joins and buys, you earn 2% commission (up to ₹201 per purchase) credited to your wallet.

Passwords are hashed, roles live in a server-only table, every wallet movement runs through locked database transactions, and strangers cannot read any of your data. See the trust & safety page for the full picture.

Everyone. There is no application — open any product, pick a variation and tap Resale. Your reseller API key activates automatically once you start selling.

You choose the price on your resale link. The product page suggests a price (reseller cost × 1.25, rounded) and the share sheet shows your exact profit per sale plus a monthly estimate.

You must accept the resale terms before creating a link: never buy from your own link, never fake or coordinate purchases for profit, and never mislead customers about delivery, warranty or official affiliation. Abusive links are cancelled and profit reversed.

The moment a buyer completes a purchase on your link, your profit is credited to your wallet automatically and you receive a sale alert with the order details.

Yes — the Reseller API lets connected sellers fetch products, prices and stock and create orders programmatically. Full documentation is on the Reseller API page.